Yes, we deliver both locally and worldwide.

Our delivery times are as follows:

- 3 to 7 working days in Switzerland.

- Between 7 and 14 days in Europe

- Between 14 and 21 days for the rest of the world.

Please be aware that delivery time may vary depending on location, shipping method and other factors.

Shipping is free Worlwide for products over 150 CHF. We want to offer you the best client experience possible.

For orders bellow this amount shipping prices varie between 4.90 CHF CHF and 7.90 CHF depending on the amount of products.

Parcels are sent as a priority in order to be able to offer you a tracking service and avoid any loss of parcels.

Our customer service answers you within 24 hours and this 7 days a week.

Just click here to contact us.

We are sorry to hear. All you need to do is send us an image of the damaged item to the following email address: vincianeroduit.fineart@gmail.com. We will do our best to respond to your request to find a solution as soon as possible.

We do our best to resolve any issues our customers may have with their items online.

- If you still wish to be refunded for your order, we can of course make the payment, in the event that the appeal is made within 30 days of the date of the order and the product (s) concerned are not sold.

- For more information, please see our Refund Policy.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

- To qualify for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

- To make a return, you must show us a receipt or proof of purchase. This information must reach us by email at the following address within 30 days of your purchase: vinciane.roduit@gmail.com.

- Please note that the shipping costs of returned items are the responsibility of the customer.

- For more information, please read our return policy.